FAQs

Without a shadow of a doubt. This platform is the authorized web portal of its manufacturer – Khanh Trinh Joint Stock Company, a trustworthy entity hailing from Vietnam. Khanh Trinh proudly stands as the only brand that offers the unique KT Pull Up Bar Stand on Amazon.com. In the past, we have faced imitations of our groundbreaking products by Chinese vendors who attempted to sell counterfeit items under various brand names on Amazon.com. However, through our robust Intellectual Property Rights (Patents), we have effectively curtailed such unauthorized activities.

At this time, we don’t permit any resellers on Amazon.com to distribute products similar to ours under the Khanh Trinh brand. This stringent measure helps us prevent situations where unscrupulous vendors source low-cost, subpar goods from places like China and sell them under our prestigious brand, tarnishing our hard-earned reputation.

On Amazon.com, we have openly referenced this website in response to user queries, further corroborating its authenticity. For your own peace of mind, you can validate this by following this link: https://www.amazon.com/ask/questions/asin/B07H25C9XR/4/, and arranging the responses by: Most recent. You will find our response dated March 26, 2021, in which we unequivocally assert that khanhtrinhvn.com is the certified website of the respected manufacturer KHANH TRINH.

Rest assured, when you shop on khanhtrinhvn.com, you are dealing directly with the manufacturers of the unique, patented KT Pull Up Bar Stand. Your trust is our priority, and we are dedicated to providing only the highest quality products straight from the source !

Return policy

We, the seller and manufacturer – Khanh Trinh – are dedicated to providing products that match our descriptions. We kindly urge you to read the product specifications thoroughly. If anything is unclear, don’t hesitate to ask us before placing your order. Please consult with others involved in the purchase to ensure satisfaction with our products.

Please Note:

Our products are heavy and shipping costs are significant. Returning such heavy items might result in damage or torn packaging. We may impose a restocking fee for products returned in less-than-perfect condition.
We explicitly detail product attributes such as weight and sturdiness. Please ensure that these meet your requirements. If you desire absolute sturdiness, consider other products.

We never claim our products are completely sturdy (0% wobble). Yet, our portable and easy-to-assemble products are among the sturdiest self-standing pull-up bars on the market, as attested by Professional Calisthenics / Street workout Athletes. Here are some videos of our product in use:

https://www.instagram.com/professor.pullups/
https://www.facebook.com/omari.jinaki/videos/10103255468561707/

Consideration and Responsibility:

Please be considerate and responsible in your purchasing decisions. Some customers have sought returns for reasons that were clear before purchase or simply because they changed their minds. Ethical purchasing benefits both buyer and seller. Remember, kindness even in simple transactions can bring blessings.

Our Return Policy:

Not as Described: If the product is not as described, we’ll fully refund you and cover the return shipping cost.
Defective or Damaged: If the product is defective or damaged, please provide visual evidence. We’ll either replace the parts free of charge or issue a refund without requiring a return. If you still wish to return the product, refer to policy number 3 below.
Personal Reasons: If you wish to return the product due to personal reasons (e.g., you did not read the description, the product is unsuitable, etc.), please cover the return shipping cost, and we’ll refund you according to the item’s condition.

We sincerely hope that product returns are never necessary and appreciate your understanding of our policies. Your satisfaction is our priority, and we believe in fair and transparent practices to ensure a positive experience for everyone involved.

1 – Do not stand on the distance-setting-bars

By design, 02 distance-setting-bars are only used to set the spread range of the KT stand frame without bearing force. Therefore, we use thin thickness steel tubes for production – in order to reduce the total weight of the pull-up bar frame. Standing on the distance-setting-bars will bend them – their length can no longer be adjusted (smaller bar cannot be inserted deeply inside the bigger bar).

2 – Should not place the KT pull up bar stand in the rain or snow

The KT folding pull-up bar is made of ALLOY STEEL, powder-coated. It is NOT made of galvanized steel or stainless steel. Because the main component of ALLOY STEEL is iron (FE) with other metals added to increase hardness and durability, the KT pull-up bar will rust if it is placed in the rain or snow for a long time. This is due to rainwater entering through the holes into the inside of the tubes (which are not powder-coated) and destroying the product from the inside. Therefore, you should use and store the product indoors or cover it with large tarps if using it outdoors for long-term use. We do not provide a warranty when you leave products in rain or snow for a long time, causing the frame, bolts, and nuts to rust.

You can practice at the office, at home or outdoors.

In addition to practicing on the Pull Up Bar, you can perform exercises like Aerial Yoga Stand for Women, Calisthenics, Street Workout, and Gymnastics Bars.

YES.

Yes, but if two people install it, it will be easier and quicker.

Yes, that’s a great idea as it has a triangular frame and the necessary sturdiness to create a tent.

Yes, it can certainly accommodate that, and it’s an excellent idea for families with children.

The estimated delivery time for your order is 2 to 8 days from the date of purchase.

No, the package includes all the necessary tools and equipment for installation.